Privacy Policy - Deeplink Remote Control

Published: October 2022

General Privacy Notice by Deeplink Team.

Table of contents

What data we collect

During operation, Deeplink may collect performance data and system information to help us identify issues. This data may contain information that some people or organizations may find sensitive including but not limited to: PC names, IP addresses, and MAC addresses. Some of this information may be sent to us in crash reports if you've opted in to this feature in your device or operating system settings.

Deeplink clients do not directly send any analytics or other telemetry data, however other software used to download, install, and run Deeplink clients, such as your operating system or app store may do so. If available to us, we will use this information to improve the application stability and performance in accordance with the policies of such data sources.

During troubleshooting procedures, we may ask for log files to assist us in identifying performance or stability issues. If the logs are posted publicly, we cannot guarantee the privacy of the information contained within the log, so please ensure any private information is redacted prior to posting. In the event of accidental leakage and notification from the affected party, we will attempt to remove any private information to the extent that we determine to be feasible.

What data we share

We may share crash reports, full or partial logs, and other application reliability data with other projects, teams, organizations, or companies as required to debug issues in Deeplink applications and other related software.

We do not collect or share any data for the purposes of advertising, tracking, or other similar commercial purposes. Data collected through Firebase, including performance and crash reports, is solely used to improve the stability and performance of the application, and not for any form of advertising or user tracking.

Firebase usage and data collection

In addition to the data mentioned above, Deeplink uses Firebase, a service provided by Google, to improve the stability and performance of our applications. Firebase collects data that may include, but is not limited to, the following:

Device Information: This may include device type, operating system version, and unique device identifiers such as Advertising ID or Android ID.
Application Usage: This includes events such as application installs, updates, and usage frequency, as well as user engagement metrics.
Crash Reports: Firebase Crashlytics automatically collects crash reports to help us identify and resolve stability issues in the application.
Performance Data: Firebase Performance Monitoring helps us understand the performance of our app in the hands of users by collecting information on app speed, responsiveness, and resource usage.

Firebase may automatically collect this data to provide us with insights that allow us to improve the app, even if you do not manually report any issues.

Opting Out of Firebase Analytics

If you wish to opt out of Firebase Analytics tracking, you can do so by disabling tracking in your device settings. For more information on how Firebase collects and processes data, please refer to Google's Privacy Policy and Firebase's Privacy and Security documentation.